Service

Report an issue with your equipment. Our team will handle the rest.

Remote service and diagnostics

Fast online diagnostics Based on your report, we will diagnose the issue remotely and propose a solution
Spare parts shipping" lub "Shipping of spare parts Whenever possible, we will send you the necessary parts along with replacement instructions.
On-site service If needed, we will arrange equipment pickup and repair at our service center.
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Invoice
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Contact
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Product
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Order summary

Invoice number

Please provide your invoice number so we can quickly identify your order.

Enter invoice number

You can find the invoice number on the purchase document received by email or inside the package.

Contact details

Please provide your contact details so we can get in touch with you.

Enter your full name

Please enter a valid email address.

Providing your phone number can help us resolve your service request faster.

Product information

Please describe the product and the issue you encountered.

Select product type

Please enter the product name

Select issue type

Issue description

The more details you provide, the faster we will be able to assist you.

Click or drag files here

Max 5 MB per file. Accepted formats: photos and videos.

Tips:

📸 Take a close-up photo of the damaged part

📸 Take a photo of the rating label / serial number

🎥 A short video is the best way to show the issue in action

Select your preferred resolution

Request Summary

Please review your information before submitting.

Once your request is submitted, our service team will contact you within 1-2 business days with the next steps.

Please do not send your equipment without prior approval from our service team.

Please check the required consents

Request submitted successfully!

Thank you for your request. Our service team will contact you within 1-2 business days. A confirmation email has been sent to your inbox.